Patient Access Support
Our team of Access Specialists coordinates access to therapy from the initial benefits investigation through the prior authorization and appeals process to financial support evaluation process. We work closely with your provider to help you access manufacture assistance programs and grants from charitable foundations.
Patient Clinical Support
Our team of Clinical Specialists work to assure the highest quality of care for you. After referral, our clinical staff collaborates with your healthcare provider to assure you receive the most appropriate therapy. Prior to delivering you medications, our team will work with you to help you understand your illness and treatment. At this initial counseling, some of the information the Clinical Specialist will go over is the medication and its indication for use, the dose and frequency, how you administer you medication, potential side effects, potential drug interactions, expected treatment course, and the importance of adherence. You will receive monthly refill calls to help you assure treatment continuity. If the need arises, we will work with you on strategies to help you stay on treatment.